Course overview
Learn how to build trust and motivate people to act with effective communication skills. This course gives you the human relations skills to thrive in any setting. Discover how to form closer, more rewarding relationships built on trust and respect. Increasing your confidence and competence in interacting with others will gain the influence you need to reach new heights in your personal and professional life
This 8-week programme will help individuals and employers master the skills to excel in today’s competitive workplace. You’ll learn to handle people more professionally and keep pace with fast-changing workplace and personal conditions. You’ll develop the skills to become a persuasive communicator, creative problem solver, intelligent risk-taker and a confident, enthusiastic leader.
The training powers people to move beyond their comfort zone as they reach for – and attain – breakthrough goals. This provides a foundation for life-long performance improvement.
Does this training make a difference? You’ll see it in business results as you or your employees stretch their abilities, tackle complex challenges and excel as consensus builders. Even better, you’ll see it on the bottom line.
Campus locations
What you'll learn
- Learn the foundation for success
- Create an intentional future
- Strengthen relationships
- Be more persuasive
- Manage stress
- Gain enthusiastic cooperation
- Present ideas clearly
- Energise communications
- Influence others
- Develop flexibility
- Develop a vision for the future
Recognition
Study method
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- BlendedBlended delivery - both online course content and partial face to face requirements
- OnlineOnline delivery - online course content with the exception of assessments and work placement
Locations
- Auckland
- Blenheim
- Christchurch
- Nelson Bays
- Wellington
Duration study load
This program is delivered in two different lengths to suit your training needs:
Effective Communications Programme – This option is only available in Auckland
- 8 weeks (time spaced)
or
Business Immersion
- 3-day block programme
Both programmes include pre and post activity to extend the learning experience and get the most from the new skills.
Assessment
- Complete 8 of 8 sessions
- Successful completion of assignments
Subjects
- Learn methods to connect with others
- Expand our capacity to achieve our vision by committing to breakthroughs
- Familiarise ourself with the Five Drivers of Success
- Focus on people as individuals
- Create positive first impressions
- Use methods for remembering names
- Learn to apply a process for memory improvement
- Become familiar with principles for improving human relations
- Identify opportunities for improved business relationships
- Use professional experiences to communicate more confidently
- Communicate with more clarity and conciseness
- Discover how past experiences influence behaviour
- Recognise the impact negative stress has on our results and effectiveness
- Commit to using concepts and principles to better handle stress
- Discover that business professionals can prepare for and address challenges that we face more effectively
About Dale Carnegie
For over a century, Dale Carnegie has been improving individual and business performance around the world. While our training techniques continue to evolve, our core principles remain true to a single vision: real transformation begins within.
A rich history and a proven, innovative process has connected Dale Carnegie training to people around the world seeking real transformation and impactful results.
Dale Carnegie's focus has always been people connecting with people. Our multistep process is centred around modern training techniques that provides measurable results and real-world learnings.
The Dale Carnegie experience engages learners from the initial contact through follow-up and support to reinforce key behaviours. Our methodology supports the development of skills and habits needed to sustain performance change. We believe that the emotional shift is as important as the behaviour shift.
We focus our development offering across six key topics;
Presentation, Leadership, Sales, Customer Service, Organisational Development and People.
