Study Method In-class, Online
Locations Online, Auckland, Nelson Bays, Wellington
Institution Dale Carnegie
Recognition Training Industry 2019 – Sales Top 20 Award
Start Date Enquire now for our next available workshop
  • This is a fee-for-service course. There is no government funding available for Individuals, however, Businesses may be eligible for co-funded development support

Course overview

Learn to drive outstanding sales results by forging positive relationships.

Sales professionals work in a new reality, one which demands a customer-centric approach to selling grounded in human connection, respect and trust. 

The old tricks don’t work on today’s savvy customers. They have on-demand access to all the information they need about your product: pricing, reviews, 

Today’s top professional salespersons create results through building strong relationships. Passionate and committed, they are adept at revealing the customer’s hidden needs. They are tailoring personalised solutions that enable their customer’s success and finding opportunities for mutual benefit.

Discover Dale Carnegie’s proven selling process and develop the skills you need to thrive in competitive sales positions. Learn how to project the all-important assurance and credibility. Master powerful listening skills that allow you to pick up on what remains unsaid, and to establish lasting relationships built on trust.

With the Sales Training workshop, you’ll unlock the secret to outstanding sales results and create positive outcomes for all. Enquire to secure your spot today.

Who's It For?

  • All sales professionals who want to achieve better results through stronger relationships

What you'll learn

  • Establish goals for personal and professional success
  • Build a dynamic and confident attitude
  • Identify the best-prospecting methods
  • Maintain an unlimited pipeline through prospecting
  • Form essential relationships required for long-term benefits
  • Develop active listening skills
  • Identify opportunities and minimise challenges
  • Establish credibility and communicate your value
  • Use social media to expand your networking influence
  • Develop crucial questions to reveal customer needs


Study method

  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location
  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online


  • Auckland
  • Nelson Bays
  • Wellington

Duration study load

  • 3 Days (9am to 5pm)


  • 6 weeks (time spaced)


  • Complete 3 of 3 sessions
  • Completion of assignments


Core Modules
Sales Confidence
  • Assess your success beliefs
  • Define goals that direct your actions
  • Apply principles for achieving a winning and confident attitude
  • Create a weekly action plan that propels you to success
Gain Access
  • Choose the best prospecting methods to fill your pipeline
  • Develop a Customer Profile that describes your ideal client
  • Apply techniques for building relationships to connect with your customers
  • Demonstrate methods to ask for referrals with confidence
Expand Your Network
  • Apply principles for listening proactively
  • Identify the best networking techniques to expand your influence
  • Establish credibility and communicate your value
  • Evaluate online networking methods
  • Develop powerful questions to get the information you need
  • Create interest by describing what the customer can expect from your solution
  • Differentiate types of customers and what motivates them
  • Use techniques to widen the buyer’s gap and create a sense of urgency
Communicate Value
  • Identify the true value of your solution
  • Apply techniques to express information concisely
  • Use evidence to persuade the customer
  • Develop a plan to communicate your solutions with impact
And more!

Want more information about the subjects for this course?

Payment options

Investment for this course is NZ$3,295 plus applicable tax per individual.

For Businesses

  • This programme is registered for co-funded development support for eligible businesses under the Regional Business Partner Network. Please enquire with Dale Carnegie for more information on eligibility criteria and the support available

For Individuals

  • There is no government funding available. Individuals wishing to enrol in this course are required to pay the full course fee. Please get in touch with Dale Carnegie to find out more about their flexible payment options

Find out more about the payment options for this course

About Dale Carnegie

For over a century, Dale Carnegie has been improving individual and business performance around the world. While our training techniques continue to evolve, our core principles remain true to a single vision: real transformation begins within. A rich history and a proven, innovative process has connected Dale Carnegie training to people around the world seeking real transformation and impactful results. Dale Carnegie's focus has always been people connecting with people. Our multistep process is centred around modern training techniques that provides measurable results and real-world learnings. The Dale Carnegie experience engages learners from the initial contact through follow-up and support to reinforce key behaviours. Our methodology supports the development of skills and habits needed to sustain performance change. We believe that the emotional shift is as important as the behaviour shift. We focus our development offering across six key topics; Presentation, Leadership, Sales, Customer Service, Organisational Development and People.

Want to know more about this course?
Complete the form and learn about:

  • Pricing and payment options
  • Start dates
  • Subjects
  • Study method
  • How to get help and contact information
  • Everything you need to know before enrolling!

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