Course overview
Learn to drive outstanding sales results by forging positive relationships.
Sales professionals work in a new reality, one which demands a customer-centric approach to selling grounded in human connection, respect and trust.
The old tricks don’t work on today’s savvy customers. They have on-demand access to all the information they need about your product: pricing, reviews,
Today’s top professional salespersons create results through building strong relationships. Passionate and committed, they are adept at revealing the customer’s hidden needs. They are tailoring personalised solutions that enable their customer’s success and finding opportunities for mutual benefit.
Discover Dale Carnegie’s proven selling process and develop the skills you need to thrive in competitive sales positions. Learn how to project the all-important assurance and credibility. Master powerful listening skills that allow you to pick up on what remains unsaid, and to establish lasting relationships built on trust.
With the Sales Training workshop, you’ll unlock the secret to outstanding sales results and create positive outcomes for all. Enquire to secure your spot today.
Who's It For?
- All sales professionals who want to achieve better results through stronger relationships
Campus locations
What you'll learn
- Establish goals for personal and professional success
- Build a dynamic and confident attitude
- Identify the best-prospecting methods
- Maintain an unlimited pipeline through prospecting
- Form essential relationships required for long-term benefits
- Develop active listening skills
- Identify opportunities and minimise challenges
- Establish credibility and communicate your value
- Use social media to expand your networking influence
- Develop crucial questions to reveal customer needs
Recognition
Study method
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- BlendedBlended delivery - both online course content and partial face to face requirements
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Locations
- Auckland
Duration study load
- 3 Days (9am to 5pm)
OR
- 6 weeks (time spaced)
Assessment
- Complete 3 of 3 sessions
- Completion of assignments
Subjects
- Assess your success beliefs
- Define goals that direct your actions
- Apply principles for achieving a winning and confident attitude
- Create a weekly action plan that propels you to success
- Choose the best prospecting methods to fill your pipeline
- Develop a Customer Profile that describes your ideal client
- Apply techniques for building relationships to connect with your customers
- Demonstrate methods to ask for referrals with confidence
- Apply principles for listening proactively
- Identify the best networking techniques to expand your influence
- Establish credibility and communicate your value
- Evaluate online networking methods
- Develop powerful questions to get the information you need
- Create interest by describing what the customer can expect from your solution
- Differentiate types of customers and what motivates them
- Use techniques to widen the buyer’s gap and create a sense of urgency
- Identify the true value of your solution
- Apply techniques to express information concisely
- Use evidence to persuade the customer
- Develop a plan to communicate your solutions with impact
About Dale Carnegie
For over a century, Dale Carnegie has been improving individual and business performance around the world. While our training techniques continue to evolve, our core principles remain true to a single vision: real transformation begins within.
A rich history and a proven, innovative process has connected Dale Carnegie training to people around the world seeking real transformation and impactful results.
Dale Carnegie's focus has always been people connecting with people. Our multistep process is centred around modern training techniques that provides measurable results and real-world learnings.
The Dale Carnegie experience engages learners from the initial contact through follow-up and support to reinforce key behaviours. Our methodology supports the development of skills and habits needed to sustain performance change. We believe that the emotional shift is as important as the behaviour shift.
We focus our development offering across six key topics;
Presentation, Leadership, Sales, Customer Service, Organisational Development and People.
