Home > Courses > IT > Short > ITIL® v4 Foundation

ITIL® v4 Foundation

Study Method Online
Institution Learning People
Recognition ITIL
Start Date Enrol anytime
Learning People
  • 93% employment success. Enrol today and get FREE examination fees and direct access to our Career Services team.

Course overview

Learn how to standardise IT services and processes to boost efficiency within an organisation.

This certification will aid you if you’re currently an IT professional. It will teach you a basic understanding of the ITIL® framework allowing you to gain an understanding of how ITIL® can be used to enhance IT service management.

The ITIL® Foundation certification will introduce you to the key elements, concepts and terminology used in the ITIL® Service Lifecycle, with a focus on the critical alignment of IT and business strategies.

What you'll learn

  • Introduction and overview
  • Key concepts of service management
  • Four dimensions of service management
  • Service value system
  • Introduction to practises
  • Purpose of 11 practises and some definitions
  • Introduction to seven key practises in detail
  • Continual improvement
  • Change control
  • Incident management
  • Service request management
  • Service desk
  • Service level management
  • Exam simulator

Recognitions

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Duration study load

  • 20-30 hours
  • 12 months unlimited access

Entry requirements

  • No entry requirements needed for this course

Find out more about the entry requirements for this course

Course features

Why learn with us:

  • We’ll get you career-ready and help place you into the industry
  • Award-winning digital education
  • Industry-leading tuition with 1-2-1 personal tutor access
  • A global community of 40,000 students
  • Unrivalled 360 Career Services and StudentCare™
  • Access virtual seminars and classrooms
  • We only partner with the biggest accreditors in the world
  • Gain invaluable industry experience
  • Change career, start fresh or simply advance in your current role
  • Exclusive student benefits; Alumni community, industry events and lots more

Assessment

  • 1 x 60 minute exam (included), 40 questions. Also includes practice exam and questions

Testimonials

  • I was very nervous when I first started, wondering if I remember how to study, 20 years after I completed my last studies. However, going through the coursework and seeing how well and manageable the course workload was, and all the assistance that was available to me, I quickly felt more at ease. All in all, I could not have been happier with how it went and am looking forward to getting on with my new career.
    Nick Christodoulou

Who's it for?

If you’re looking to start or establish your career in IT service management, the ITIL 4 Foundation is the first step to success, enabling you to assess the impact of technology on a business and how the ITIL framework integrates with Agile, DevOps and supports digital transformation.

Delivery

  • Online, self-paced learning with no restrictions or rigid lecture timetables
  • Training is available whenever you want
  • Support included: StudentCareTM, Career Services and expert mentoring

Career Services

  • During your studies, the Career Services team will equip you with the knowledge needed to tackle the complex jobs market and boost your employability
  • By the time you’ve completed your course, you will have the tools and confidence to dive into a role that suits you
  • You will receive a dedicated Careers Service eBook, divided into 3 phases. Each phase will give insight into the jobs market with tailored support to guide your job search. You must complete the work included before unlocking the next phase of our Career Services

Subjects

Core Modules

  • Overview of the ITIL® Service Lifecycle
  • ITIL® Service Strategy Concepts
  • ITIL® Service Strategy Processes
  • ITIL® Service Design Concepts
  • ITIL® Service Design Processes
  • ITIL® Service Transition Concepts and Processes
  • And more!

Want more information about the subjects for this course?

Payment options

Price on request

  • Flexible, interest-free, part payment options available

Find out more about the payment options for this course

About Learning People

As Australia and New Zealand's fastest growing online education provider for the Tech and Project Management sectors, we’re passionate about providing career-ready education and support that gives you the skills and experience you need to excel in your career. Why learn with us Learning People provide a personalised learning experience to suit your past experience and future career goals. Our dedicated team of experts are here to nurture your aspirations and guide you on your learning journey, where your individual goals and needs are at the forefront. Whether you're starting as a novice or seeking to advance as an expert, we'll be by your side every step of the way to help you. 50,000+ learning assets Our expansive training library means you have the tools you need to learn in the way that best suits your needs. 97% employment success Complete our Career Services three-phase process and enjoy a 97% success rate in securing your new role. 40,000+ students We've had over 40,000 students successfully complete our training and move on to new heights

Want to know more about this course?
Complete the form and learn about:

  • Pricing and payment options
  • Start dates
  • Subjects
  • Study method
  • How to get help and contact information
  • Everything you need to know before enrolling!

Receive a consultation from a course expert

See student testimonials below

"I found the website easy to use and the contact I received after my enquiry was good. Not too pushy but there if I needed them." - Dimity G.
"All details and info was there and my query was answered quickly." - Soula M.
"Gave me everything I needed and someone called me, pretty much straight away." - Marlon T.

Want to know more about this course?

Get your free course guide now! Complete this easy form and you'll receive a course guide and consultation from Learning People

By submitting this enquiry I accept the "Privacy Policy" and "Terms of Use"

This provider is not currently accepting enquiries on this site from .

Would you like to view our range of IT courses?

Yes

You are currently visiting our New Zealand website Training.co.nz

Would you like to visit our Australian website instead?

Visit Training.com.au