The Learning People (NZ)
ITIL® 4 Direct Plan and Improve (DPI)
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Are you over 18 and ready to invest in your career? Enquire now for more information on our self-funded courses
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Enrol from as little as $160 per month
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97% employment success. Enrol today and have direct access to our Career Services team to help kickstart your career in Tech or Project Management
Hear from The Learning People (NZ) on what its like to study
Course Information
Why choose the ITIL® 4 Direct Plan and Improve (DPI)?
The ITIL® 4 Direct Plan and Improve (DPI) enables professionals to align governance and strategy with service management activities, encourage a culture of collaboration and continual improvement, and support organisational change management while measuring progress and ensuring continuous improvement.
Once you’ve gained the certification you will be able to use practical communication principles to build collaboration across cross-functional multidisciplinary teams.
The ITIL® 4 Direct Plan and Improve (DPI) is just 1 of 4 modules required to achieve the Managing Professional (MP) designation.
- 14 hours
We partner with the best learning platforms available so that you have the best possible learning experience.
Learn anywhere, at anytime
Compatible with iOS/Android smartphones and tablets, with downloadable content that puts you in control of your learning.
Customised learning
Our platforms have intuitive interfaces to support your engagement and enhance your learning experience.
World class content
We work with best in class training providers who are usually only available to large corporate businesses.
- Introduction and overview of DPI
- Foundation recap
- Key concepts of DPI
- Key principles of DPI
- GRC and DPI
- Continual improvement
- Organisational change management and communication
- Interfaces across the value chain
- Measurement and reporting
- Value streams
- Ideal for anyone looking to understand and improve their understanding of IT’s role in business strategy
Payment Option
About The Learning People (NZ)
Career Pathway
- IT Service Management
Course Features
StudentCare™
Our StudentCare™ team is what makes us different from all other online education providers. With Learning People, you will receive one to one personal guidance from your assigned StudentCare™ consultant, who will proactively support you as you progress through your training and venture towards your new or expanded career.
We will support you from initial course orientation, arrange regular meetings to see how you are progressing and provide tech support should you need it. StudentCare™ are there to assist you whenever you need them.
Career Services
Our proven 3-phase placement programme takes you from learning to earning – faster, with expert support every step of the way, and a clear focus on helping you secure the role you want.
Phase 1: Building Your Brand
We help you lay the groundwork for success. With expert guidance, you’ll craft a professional CV and LinkedIn profile that truly stand out, positioning you for the roles and salaries you’re aiming for.
Phase 2: Getting You Noticed
This is where momentum builds. You’ll work closely with our Career Services team to navigate the job market, connect with recruiters, and access real opportunities, ensuring your profile gets in front of the right employers.
Phase 3: Getting You Hired
Now it’s time to secure your role. From tailored application support to interview coaching, we’ll guide you through the final steps, helping you convert opportunities into job offers with confidence with our 97% employment success rate.
Learning People Alumni
Lifelong access to our growing student alumni group. Collaborate and network with your peers, from all over the globe. And stay up to date with industry knowledge and trends and create opportunities for success.
Professional Recognition
How you’ll be assessed
The ITIL® 4 Direct Plan and Improve module concludes with an exam that tests candidates’ understanding of the key concepts and practices covered in the module. The exam consists of 40 multiple-choice questions, and candidates have 90 minutes to complete it. The passing score for the exam is 70%, which means candidates must correctly answer at least 28 out of 40 questions to pass.
Certification
On successfully passing the ITIL® 4 Direct Plan and Improve (DPI) exam, you’ll be awarded your certification. This is a digital certificate.
Eligibility
- ITIL® v4 Foundation
Curriculum
Internet access and email
- 1 x 90 minute exam, 40 questions
Testimonials
Additional Information
Salary Expectations
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IT Service Delivery Manager: $110k
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Average salary you can earn: $160k
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Head of IT Service Delivery: $200k+
What’s Included?
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12 months access
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Award winning StudentCare™ team
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Online support
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Mentor meetings
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Interactive exercises
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Support from qualified industry experts
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LinkedIn and CV support
Career Services
Enrol with Learning People on our 3-Phase Placement Programme – and join thousands of students who’ve transformed their careers with our 97% employment success rate.
Our proven 3-phase placement programme takes you from learning to earning – faster, with expert support every step of the way, and a clear focus on helping you secure the role you want.
Phase 1: Building Your Brand
We help you lay the groundwork for success. With expert guidance, you’ll craft a professional CV and LinkedIn profile that truly stand out, positioning you for the roles and salaries you’re aiming for.
Phase 2: Getting You Noticed
This is where momentum builds. You’ll work closely with our Career Services team to navigate the job market, connect with recruiters, and access real opportunities, ensuring your profile gets in front of the right employers.
Phase 3: Getting You Hired
Now it’s time to secure your role. From tailored application support to interview coaching, we’ll guide you through the final steps, helping you convert opportunities into job offers with confidence with our 97% employment success rate.
Enrol with Learning People today and let us help you realise your potential.
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- Pricing and payment options
- Start dates
- Subjects
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- Everything you need to know before enrolling!
What can you expect?
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- Receive a consultation from a course expert
- Pricing and payment options
- Start dates
- Subjects
- Study Method
- How to get help and contact information
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