- You must be a NZ citizen or permanent resident to apply for this course
Course overview
Get modern hands-on IT training which will make you an asset to any business. Develop a broad understanding of the core concepts and practical skills in Information Technology, with a Technical Support focus. Learn how to provide a high standard of IT technical support demanded by today’s employment market.
You will develop your communication skills and your ability to determine the needs of customers and team members. Topics include IT Systems & Problem Solving, Networking Concepts, IT Desktop Support, and Software Development. This programme includes the opportunity to gain an internationally recognised IT certification from CompTIA (Computing Technology Industry Association).
Completing this Level 5 programme allows you to pathway into our diploma in Systems Administration. We provide hands-on practical IT training, with smaller class sizes (for more one-on-one time with your tutor), in a purpose-built IT training facility.
Campus locations
Job outcomes
- Computer Technician
- Help Desk Officer
- Support Officer
- Network Engineer (Entry Level)
- Applications Support Analyst (Entry Level)
- IT Support Roles
What you'll learn
- Technical skills covering IT hardware concepts and troubleshooting, networking, software and system administration, database fundamentals, interface design, IT security and service management
- You will learn core skills covering information systems concepts and practices, interaction design, software development concepts, interpersonal skills and problem
- At the completion of the programme, you will be able to apply technical skills covering IT hardware concepts, troubleshooting, networking, software and systems administration, database fundamentals, interface design, IT security and service management.
Recognition
Fees Free Study
You may be eligible for one or two years of fee-free study with this course. Check your eligibility at feesfree.govt.nz
You may be eligible for Fees Free study in this course
Study method
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- BlendedBlended delivery - both online course content and partial face to face requirements
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Locations
- Tauranga
Duration study load
- 40 weeks full-time
Entry requirements
- All applicants must be at least 18 years of age. Applicants must have completed the New Zealand qualification standard NCEA level 2 equivalent in their home country. Subjects must have included English, Reading, Writing and Maths
- All applicants will be required to complete an enrolment form and may be interviewed in person or via telephone or skype to evaluate their suitability for the programme
- Applicants who have English as a second language must have an International English Language Test System (IELTS) score of 5.5 with no individual band score lower than 5.0 in a single test event (or equivalent)
Course features
We do everything we can to ensure the quality of your education is world-class. This includes;
- A modern purpose-built campus
- Smaller class size and a personalised experience
- Course content that is contextualised to your life skills and career path
- A hands-on applied teaching style that is based on real-world requirements (and not just theory)!
- We know our students by name, you will never be just another number with us!
Our tutors are highly trained and are experts in their field, they will improve your learning experience by:
- Being available to provide academic assistance in and out of the class
- Giving in-depth assessment marking and feedback
- Delivering the curriculum using a collaborative approach
Our programmes are designed to give you the knowledge you need to succeed in your chosen field. Our curriculum is;
- Informed by what New Zealand Employers are currently looking for in their ideal candidates
- Designed to open potential career pathways
We add value to your learning experience with:
- A personalised approach
- Field trips or work-based learning with local employers
- Guest speakers from local business leaders
- Career advisors available to discuss career direction and next steps once you graduate
Materials
- You must bring your own laptop. Specifications will be provided at enrollment
Testimonials
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Jonathan Coleman"I have gained a passion for IT I didn't even know I had. I have learned so much and I love how practical it is."
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Madison Simmons"The course comes with all the equipment required for IT, and EmployNZ is located close to a bakery for when you need a snack!"
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Jamie Kelly"The course has been great, the tutors I have are down to earth and know their stuff. My overall experience has been positive, I have learned tons of useful IT skills"
Subjects
You will learn how to install, configure, upgrade, troubleshoot and repair PC systems. This includes basic knowledge of desktop and portable systems, peripherals such as printers, basic networking concepts, and common preventative maintenance and safety procedures. You will also learn about Windows Desktops (Windows 10) for installing, basic configuration and repairing PC systems.
This module will teach you how to support personal computers in a networked environment, as well as learning the fundamentals of supporting a small Local Area Network. At the completion of this module you will be capable of supporting a small LAN, and understand how large networks are structured.
You will gain baseline technical knowledge of the Internet, Intranet and Extranet technologies. At the completion of this module you will have an understanding of Internet basics, Internet clients, development, networking, security and business concepts.
You will learn desktop configuration, support and troubleshooting skills, as well as being introduced to different aspects and features of the Windows Workstation environment. You will learn how to apply the principles of software development to create simple working applications, and about application compatibility
and support.
About EmployNz
EmployNZ Limited is a Private Training Establishment registered and accredited by the New Zealand Qualifications Authority (NZQA) and is a Category 1 Tertiary Education Provider. We offer a range of niche foundation and higher-level industry-related programmes leading to NCEA, NZ Certificates and Diplomas from NZQA Levels 1 to 6.
We provide a supportive learning environment which inspires our students to achieve their education and employment goals. The team at EmployNZ includes employers and people from industry who work with us to produce and place graduates into the next step in their pathway to employment.
Why come to EmployNZ?
•The friendly team at EmployNZ are focused on your success
• Our small class sizes and face to face environments support achievement
• Your tutor will be experienced and qualified
• Employers, coaches, and people from industry are involved in our courses
• We support our graduates into higher education and employment opportunities
• EmployNZ believes that working with you, We Change Lives!
