Course overview
The New Zealand Certificate in Tourism with a strand in Tourism and Travel is an excellent introduction to the exciting tourism industry.
The course includes a high level of practical activities, such as roleplays and industry visits, to best prepare you for the workforce. There is also a full programme of field visits and guest speakers. Throughout the course you will learn all about New Zealand’s thriving tourism industry, including essential destination geography – you’ll be an expert in no time!
With specific industry skills-based training, you will learn about customer service, cross-cultural communication, travel requirements & documentation.
Campus locations
Job outcomes
- There are so many exciting areas of the industry to discover, such as travel agencies, flight attending, airlines, airports, hotels, cultural and adventure tourism – just to name a few!
Recognition

Fees Free Study
You may be eligible for one or two years of fee-free study with this course. Check your eligibility at feesfree.govt.nz

You may be eligible for Fees Free study in this course
Study method
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- BlendedBlended delivery - both online course content and partial face to face requirements
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Locations
- Auckland
- Whangarei
Duration study load
- 20 weeks
Entry requirements
- Have achieved NCEA level 2 and/or
- Be able to demonstrate suitable literacy and numeracy skills
- Previous work experience will still be a valuable contribution even if you haven’t finished secondary school
- Reach out to our friendly team today to find out more
Course features
The Level 3 Certificate in Tourism introduces students to the huge range of careers opportunities that exist in the Travel & Tourism industry. To bring those opportunities to life, students will visit and experience:
- Accommodation providers
- Tourism activity and attraction
- A cultural Tourism attraction
In addition to those visits, students will hear from a variety of current Travel & Tourism industry staff to learn about what it is like working in the industry and get helpful advice about how students can be successful in their careers.
All students are enrolled in our online Careers module which covers:
- How to put together a professional CV
- How to write an outstanding cover letter
- Skills for interviews
The ITC team are available to support students in all of these areas and act as a referee if required. ITC has two employment consultants working to make students aware of all of the latest employment opportunities in the Travel & Tourism industries. Then to assist them through the recruitment process.
Note: Also that ITC graduates are offered LIFETIME assistance from our employment consultants and students are always welcome to ask for assistance even years later! Screen reader support enabled.
Assessment
Learners are assessed in a range of methods including:
- Open book written assessments (using a variety of question styles including short answer, multiple-choice, essay and matching)
- Projects
- Roleplays
- Case Study analysis
- Map work
- Presentations
- Practical demonstrations
Materials
- A computer (desktop or laptop) or tablet with a keyboard Notebook/paper and pens.
Testimonials
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Tobius CharnleyWorks at Air New Zealand"The skills that I learnt from ITC and the qualifications that I got really helped me through the last five years since graduating. ITC really helped open my eyes to the industry. At first, I didn’t know where I wanted to go, but after heading to Disney and seeing the cabin crew do their job, I knew where I wanted to go after that. So with the skills and qualifications I had, I proceeded to follow that dream of becoming a cabin crew and getting the right work experience using what I learnt from ITC helped get that work experience. "
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Keeanu CooksonWorks at AJ Hackett Bungy"While at ITC I went through levels 3, 4 and 5. During level 4 I participated in work experience at the Sky Tower with AJ Hackett Sky Jump and Sky Walk, and I was offered a job and I haven’t looked back since. Everything I have learnt whilst studying I have applied to my work and has helped me improve in all aspects. Sign up, you won't regret it!"
Delivery
- In-class study for 20 hours each week, Monday 9 am – Thursday 2.30 pm
- Self-directed study for 10 hours per week
Who's it For?
- Anyone wanting to enter into a career in tourism, travel or aviation. Also full of transferrable skills that would be suitable for any industry.
Recognition
ITC is registered and accredited with the New Zealand Qualifications Authority (NZQA) as a Category 1 provider, the International Air Transport Association (IATA/UFTAA), Amadeus and Ready To Check-In. All ITC courses are approved for student loans and allowances with the Ministry of Education and recognised and approved for student visas with the New Zealand Immigration Service.
ITC is also proud to be a selected member of Quality Education (winners of 4 ST Star Awards for ‘School Association’). Based in the UK, QE is a brand that brings together a selection of the very best independent English language schools, and colleges teaching courses in English, from around the world. QE schools/colleges are regularly evaluated and monitored to ensure the highest quality is maintained.
The ITC tutorial team are hand-picked for their extensive travel industry experience within New Zealand and overseas. They bring a real depth of skill and expertise to the classroom and their strong industry knowledge makes them a valuable resource for students.
Funding
- Fee-Free Study (NZ only)
- Studylink (NZ)
About The International Travel College of New Zealand
The International Travel College of New Zealand (ITC) is a premium supplier of training courses for the airline, airport, travel and tourism industries. Founded in 1996, ITC has been helping students achieve their career goals for over 25 years. All ITC courses in levels 3, 4, and 5 cover a range of qualifications in the travel, tourism, and aviation industries. Study on campus, Monday to Thursday schedule with study times, running from 9 am until 2.30 pm each day or. We have flexible learning options to help with study-life balance. If you can’t study with us on-campus, don’t worry, we have Study From Home flexible learning options as well. ITC can provide you with the skills and experience to find the job of your dreams.