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New Zealand Certificate in Tourism (Level 3)

Study Method
In-class
Institution
Crown Institute of Studies
Recognition
New Zealand Qualifications Authority
Start Date
Enrol anytime

Course overview

Want a job that lets you travel around the world, and meet exciting new people? Maybe help someone plan their holiday of a lifetime? Come and study Tourism at Crown! This entry-level course is designed for students with minimal or no prior experience in the industry. It gives you an overview of the knowledge and skills required to work in this field.

The class visits hotels and tourist attractions such as Kelly Tarltons, Auckland War Memorial Museum, and the Sky Tower. In addition, seminars by industry leaders and

educational trips to popular tourist destinations will provide exposure to the industry. These will all contribute to 30 hours of ‘Real World Experience’, a core part of the course that all students need to complete in order to graduate. This course will give you relevant knowledge and prepare you for employment upon graduation.

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Campus locations

Job outcomes

  • Airport check-in agent
  • Front desk administrator
  • Customer service officer
  • Flight attendant
  • Guest services agent
Want to see more job outcomes and how your future could change?
Get the Course Guide

Recognition

nzqa-acceditation
The New Zealand Qualifications Authority ensures that New Zealand qualifications are valued as credible and robust, both nationally and internationally.

Fee Free Study Info Fee Free Study You may be eligible for one or two years of fee-free study with this course. Check your eligibility at feesfree.govt.nz

Fee Free Study

You may be eligible for Fee Free study in this course

Study method

  • In-class
    In class delivery - predominately face to face course content conducted at a specific location
  • Blended
    Blended delivery - both online course content and partial face to face requirements
  • Online
    Online delivery - online course content with the exception of assessments and work placement
  • Virtual
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Duration study load

  • 20 weeks
  • 20 hours per week

Entry requirements

Domestic Students

  • 16 years of age or older at course start date
  • Minimum NCEA Level 2 or Special Circumstances considered at discretion of Department Head.
  • Demonstrate appropriate literacy and numeracy levels

International students

  • 18 years of age or older at course start date
  • IELTS (General or Academic) 5.0 with no band lower than 5.0 (or NZQA approved equivalent)
  • 3 years secondary school education or equivalent work experience
Find out more about the entry requirements for this course
Get the Course Guide

Pathways

  • New Zealand Certificate in Travel Level 4
  • New Zealand Diploma in Hospitality Level 5

Course features

All Crown programmes include trips to relevant sites and destinations. These educational visits will allow you to interact with professionals in the industry and observe the work in the real work environment:

  • Auckland War Memorial Museum
  • Auckland Art Gallery
  • Sea Life Kelly Tarlton’s Aquarium
  • Stardome Observatory
  • Sky Tower
  • Rotorua Overnight Stay

Study 5 days per week 9am-1.30pm.

Work placement

  • This course also covers 30 hours of real-world experience

Assessment

  • Students are assessed through a mixture of written assessments, presentations and practical role plays

Delivery

  • Face to face in a classroom setting, with elements of blended online learning

Study & Work Program

Study & Work is an optional service available to students

Study & Work has been designed with the help of employers, recruitment agents, school teachers and careers advisors:

  • You will learn the skills needed by the companies who will hire you after you graduate
  • You work and earn money during your course
  • You attend Study & Work alongside your travel & tourism, hospitality or business course

What is included with Study & Work:

  • Free professional training in employment skills and customer service from Function Staff, our Study and Work partners
  • Paid part-time employment with Function Staff during your course
  • Free 1-1 CV preparation, career advice and interview skills with Crown’s employment team
  • A standard reference will be included at the end of your program

Subjects

The course consists of 4 modules, which cover:

Modules
Workplace practices (relevant legislation, team work, and time management)
Communications and Customer services skills
New Zealand Tourism destinations
New Zealand’s world-class Tourism industry
Optional additional qualifications
Crown Certificate in Cabin Crew
Contiki Certificate
Pure New Zealand Specialist Certificate
Blue Lagoon Cruises Certificate
Hawaii Tourism Certificate
Hong Kong Specialist Certificate
Tiare Tahiti Specialist Certificate
Want more information about the subjects for this course?
Get the Course Guide

About Crown Institute of Studies

Established in 1972, Crown is a caring, student-focused tertiary institution that provides training in Travel and Tourism, Hospitality, Business and Computing.

Besides delivering quality programmes, we provide comprehensive and holistic support that helps you to excel and succeed. We truly care for you, the student support team is here to listen, support and guide you through every step of the way. We emphasise on education for employment; our training equips students with industry-related knowledge and transferable skills that can be applied across their diverse career pathways.

We have great connections with premium quality, reputable industry partners. Throughout your course, you will have plenty of opportunities to interact and connect with them. By the end of your time with us, you will be well trained and work-ready. Get in touch with us to start the career of your dreams.