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Certificate in Reception & Office Support

Study Method Online
Institution The Career Academy
Start Date Enrol anytime
The Career Academy
In partnership with
AAPNZ
  • This is a fee-for-service program.

Course overview

From the front desk to the world

Turn office support into an art form. Reception & office support roles play a pivotal role in the running of many businesses. This Certificate in Reception & Office Support ticks all the boxes for putting your best face forward at interviews. Learn common office procedures and systems, hone your customer service skills, and make customer relationship management your forte. Along with key office support and reception approaches, this Certificate in Reception & Office Support gets you ready to deal with invoicing, organise schedules, and communicate effectively. Enrol today and share your skills with the world.

Job outcomes

  • Administrative Assistant
  • Administration Officer
  • Receptionist
  • Personal Assistant
  • Health Administrator

Want to see more job outcomes and how your future could change?

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Duration study load

  • 140 hours
  • 6 months access
  • Complete 1 module per week

Entry requirements

You must be a New Zealand Resident or Citizen to enrol in this course. If you are an International Student, your enquiry will be sent to The Career Academy’s International Office for processing.

Find out more about the entry requirements for this course

Course features

  • Gain an edge at interviews with formal certification
  • Approach all verbal & written tasks ethically & professionally
  • Comprehensive learning across ten weeks – at your own pace
  • Receive an employer-recognised qualification to add to your CV
  • Gain a working understanding of Microsoft Word, Excel & Powerpoint
  • Learn essential principles of verbal & written business communication
  • Get access to The Career Centre & a FREE CV Review & job tips

Assessment

  • 10 modules / 10 assignments

Testimonials

  • Thank you to the tutors for an awesome job. Very helpful – I loved the course. I am using the skills I learned through this course in my new job as a receptionist. Would definitely recommend to other people. 4.5 stars!
    Brooke Lindstrom

Delivery

100% Online and 24/7 Access

  • Get instant access within 1 business day and start when you’re ready
  • Receive unlimited tutor support via phone and email from experienced professionals

Subjects

Core Modules
Role of a Receptionist
Effective Business Communication
Introduction to Microsoft Word
Time Management, Ethics and Professionalism
Organise Schedules
Office Organisation and Procedures
Workplace Health and Safety
Customer Service Skills
Customer Relationship Management
Using Microsoft Excel
Dealing with Invoicing, Credit Policies and Cash Management

Want more information about the subjects for this course?

Payment options

Interest-free payment plans available from $25/week.

Find out more about the payment options for this course

About The Career Academy

The Career Academy is New Zealand's leading provider of online courses. Their education driven team of developers and tutors are located in Parnell, Auckland. They are committed to providing exceptional online courses and personal tutor support. The Career Academy offers a range of specialist courses to improve job performance. Their focus is on mentoring, inspiring and supporting people through training so their career or business can reap the rewards. The Career Academy’s course delivery is flexible, so their students can study with minimal disruption to their daily life. They offer flexible payment plans so anyone wanting to learn has the opportunity no matter their circumstances.

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  • Pricing and payment options
  • Start dates
  • Subjects
  • Study method
  • How to get help and contact information
  • Everything you need to know before enrolling!

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See student testimonials below

"I found the website easy to use and the contact I received after my enquiry was good. Not too pushy but there if I needed them." - Dimity G.
"All details and info was there and my query was answered quickly." - Soula M.
"Gave me everything I needed and someone called me, pretty much straight away." - Marlon T.

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